FAQ

Frequently Asked Questions

How long does shipping take?

Orders within Germany arrive in 2-4 business days with standard shipping, or 1-2 business days with express shipping. Deliveries to the rest of the EU typically take 5-7 business days.

What is your return policy?

You can return any item within 30 days of delivery, as long as it is unworn and in its original packaging. Start a return from your account page or contact our support team.

Do you ship internationally?

Yes. In addition to the EU, we currently ship to the United States, the United Kingdom, Canada, and Australia.

How can I track my order?

As soon as your order ships, you will receive an email with a tracking number so you can follow your parcel every step of the way.